Privacy Policy

Last updated: June 4, 2025

1. Introduction

Welcome to Kiki Writing IELTS Learning Platform ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

2. Information We Collect

Personal Information

• Name and email address
• Profile information and preferences
• Payment and billing information
• Communication records with our support team

Educational Data

• Writing samples and essays submitted for evaluation
• Test scores and progress tracking
• Learning preferences and study habits
• Course completion and achievement data

Technical Information

• IP address and device information
• Browser type and version
• Usage patterns and platform interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide personalized IELTS writing instruction and feedback
• Track your learning progress and performance
• Process payments and manage your subscription
• Send educational content and platform updates
• Improve our services and develop new features
• Ensure platform security and prevent fraud

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Qualified instructors for feedback and evaluation purposes
• Payment processors for transaction handling
• Service providers who assist in platform operations
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Secure payment processing
• Regular security audits
• Access controls and authentication

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Opt-out of marketing communications
• Data portability where applicable

7. Cookies and Tracking

We use cookies to enhance your experience, including:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

8. Children's Privacy

Our platform is designed for users 16 years and older. We do not knowingly collect information from children under 16.

9. International Transfers

Your information may be transferred to servers located outside your country. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

11. Contact Us

For privacy-related questions or concerns, contact us at:

• Email: hi@kryat.com
• Address: 37 Le Loi, Thai Binh, Vietnam

By using Kiki Writing IELTS Learning Platform, you acknowledge that you have read and understood this Privacy Policy.